Service Payments
All payments made for our services are considered confirmation of the selected service or project. Customers are encouraged to review the service details, scope of work, pricing, and applicable terms before making payment.
Refund Eligibility
Refund requests may be considered in the following circumstances:
- The requested service has not yet been started.
- A payment was made by mistake and the project has not commenced.
- We are unable to provide the agreed service due to circumstances within our control.
- A duplicate payment has been made for the same service.
- A billing or payment processing error has occurred.
Non-Refundable Services
Payments may be non-refundable once work has commenced or resources have been allocated to a project. This may include:
- Website design and development work already completed.
- Domain name registration and renewal charges.
- Web hosting charges after activation.
- Digital marketing campaigns that have already started.
- SEO work already performed.
- Graphic design and image editing work already completed.
Cancellation of Services
Customers may request cancellation of a service by contacting us through our official communication channels.
If cancellation is requested after work has started, the refundable amount, if any, will be determined based on the work completed and costs already incurred.
Refund Request Process
To request a refund, customers should contact us with:
- Customer name
- Order or invoice number
- Service purchased
- Date of payment
- Payment reference, if applicable
- Reason for requesting the refund
Refund Processing
Approved refunds will generally be processed through the original payment method, where possible. The time required for the amount to reflect in the customer’s account may vary depending on the payment provider or financial institution.
Service Disputes
If you have concerns regarding the quality, delivery, or scope of a service, we encourage you to contact us first so that we can review the issue and attempt to provide an appropriate solution.
Policy Changes
DiGiWEB Technologies reserves the right to modify or update this Refund Policy at any time. Any changes will be published on this page with the revised effective date.
Contact Us
For refund-related questions or requests, please contact us through the contact details provided on our website.
DiGiWEB Technologies
Website: www.digiwebtech.in
We are committed to handling refund requests fairly, transparently, and in accordance with applicable terms and laws.
